CivicCase for Court


24/7/365 Tech Support

Live Help—When You Need It.

How CivicEye’s Tech Support Helps You

  • Troubleshoot issues immediately
  • Maintain the technology properly
  • Train users effectively
  • Enhance productivity in the software
  • Document product enhancements
  • Diagnose and fix bugs

Modern software companies play a critical role in helping businesses and organizations save time and increase productivity. However, even the best software can encounter bugs and glitches, which can hamper productivity and hinder progress. That’s why having quick and efficient tech support is essential for any organization that relies heavily on technology.

Real Support Staff–Not Robots

CivicEye understands the importance of exceptional customer service and has made it a top priority to provide reliable and timely tech support. Unlike other software companies that use automated recordings, CivicEye’s Tennessee and North Carolina-based support staff is real and available 24/7/365. Our CJIS-Compliant support team is always ready to assist with any issues or questions, regardless of the time of day.

Staff Committed to Security

Tech support is essential not only for troubleshooting and fixing technical issues but also for ensuring the security of technology and protecting against cyber threats. CivicEye’s tech team provides regular software updates, training, and support to ensure that their software is being used effectively and securely. This is especially crucial for law enforcement agencies that handle sensitive data and must maintain the integrity of their systems.

Invest in Tech; Invest in Support

Modern software is vital for law enforcement to access and process critical information. CivicEye’s commitment to reliable software and exceptional tech support ensures that law enforcement agencies can rely on our software to perform their duties effectively and efficiently. Investing in quality software and tech support not only helps law enforcement agencies perform their duties but also allows them to focus on what they do best: serving and protecting their communities. With CivicEye, law enforcement can rest assured that their software needs are being taken care of.

  • Phone: (877) 778-5277 or (931) 571-8880 Option 1 

See what CivicEye can do for your organization