who we serve

Public Safety Platform for Law Enforcement

From local police departments to drug task force agencies, each plays a vital part in maintaining order and protecting communities. By working together, these diverse agencies create a formidable force against crime. Technology is a powerful ally in this mission, enabling agencies to collaborate seamlessly, analyze vast amounts of data, and respond swiftly to emerging threats. At CivicEye, we are committed to empowering law enforcement agencies with innovative technology solutions that enhance their capabilities, streamline operations, and ultimately make our communities safer.

Types of Agencies

Police Departments

Sheriff’s Offices

Independent School District (ISD)/ School Police

University Police

Transit Police

State Patrol/ Highway Patrol

Fish and Wildlife Enforcement Agencies

Drug Task Forces

Tribal Police

Types of Users

Sworn Law Enforcement Officers

  • Efficiently manage case files and incident reports in a centralized records management system.
  • Digitally track chain of custody for evidence and ensure its integrity for court admissibility.
  • Access critical information and communicate with colleagues in real-time through mobile devices.
  • Prepare and submit reports, citations, and warrants digitally for streamlined processing.
  • Coordinate with prosecutors and other stakeholders for case development and prosecution efforts.

Unsworn Department Personnel

All Your Case Data, One Central Hub

Centralized, cloud-based law enforcement records management system, with tools for data-driven insights

  • Search through millions of records with advanced filters
  • Generate NIBRS-compliant reports
  • Access real-time, auto-populated updates

Secure digital evidence management for users to collect, redact, store, and share media in the cloud

  • Manage and share various digital evidence formats
  • Securely access digital evidence anytime, anywhere on our secure, CJIS-compliant network
  • Enhance eDiscovery with detailed audit logs

Prosecution case management system designed to expedite every step of the prosecution process

  • Convert complex paper forms to interactive digital tools
  • Access role-based portals specifically designed for prosecution and defense users
  • Monitor real-time updates and benefit from auto-populated data, system-wide

24/7/365 Expert Support

CivicEye is there when you need us. We know keeping the public safe is a job around the clock.

  • Chat, email or phone support
  • Robust online training center
  • Searchable Knowledge Base
  • US based, dedicated in-house support team

Related Blogs

Check out this free eGuide to learn about the technology by CivicEye for law enforcement, such as CivicRMS.

eGuide – Your Introduction to CivicEye for Law Enforcement

CivicEye’s Solution to Support Law Enforcement Your starting point for efficient and effective records management Records management systems (RMS) for law enforcement aren’t just for managing records. In today’s digital world, RMS software is quickly become a vital tool to help law enforcement securely access the data they need anytime, anywhere. That’s why CivicEye is […]

RMS Pricing Guide for Law Enforcement

Assessing Law Enforcement RMS Pricing Your starting point for informed and comprehensive RMS Pricing Solutions Are you navigating the intricate landscape of law enforcement records management system (RMS) software pricing? We understand the complexities and challenges law enforcement agencies face in ensuring efficient record management, all within tight budgets. Understanding RMS pricing is essential for […]

Records management system (RMS) technology paired with best practices can help law enforcement in Use of Force reporting.

Use of Force Reporting: How to Improve Records of Use of Force 

Use of Force Report documentation is a pivotal tool for law enforcement in protecting personal liability, ensuring operational accountability, and promoting public trust. The integrity of these reports not only reflects the fairness and accuracy of law enforcement actions but also plays a crucial role in maintaining transparent and constructive community relations.  This being considered, […]

Software like digital evidence management systems, case management systems, and records management systems (RMS) can help agencies improve law enforcement retention and prosecutor retention.

Leveraging Technology to Improve Law Enforcement Retention and Prosecution Retention

In recent years, law enforcement agencies and prosecution teams have faced a significant challenge: staffing shortages that jeopardize both public safety and the criminal justice system. These shortages have led to increased workloads, all on top of other existing challenges such as budget constraints.   As law enforcement agencies and prosecutors work to recruit and retain […]

Flexible software can help software users avoid some of the potential challenges of workflow-based software structures.

Why ‘Workflow’ Isn’t Everything: The Benefits of Flexible Software

Flexible software can support system users through benefits like improved data entry, data accuracy, and adaptability.

“We have seen an improvement in compliance reporting to the state and improved relations within the community.”

Town of Central, SC Logo

“Our administrative staff rests assured knowing that confidentiality, integrity and availability are its primary focus.”