Software Project Manager

Become a Part of the CivicEye Team

CivicEye delivers modern, easy-to-use cloud software (SaaS) for communities and law enforcement that helps to save lives and increase security. The company combines a deep understanding of public safety with an unrivaled technology platform, bringing robust solutions to law enforcement, prosecutors, and courts across the country.

CivicEye is looking for an organized, detail-oriented individual to join our team as a Software Project Manager. You’ll oversee software projects for our various Criminal Justice applications from start to finish, managing the team’s time and the client’s, giving customer presentations, and creating project-specific documentation.

We define success for this role as using your knowledge of project management techniques and the ability to motivate team members to lead projects efficiently using communication, organizational, and decision-making skills.

Who You Will Work With?

In this role, you will support the Head of Operations and have high visibility to the Leadership Team. supports all organizational functions, and collaborate with Finance, Engineering, Innovation, and Product.

What You Will Do?

  • Discuss potential projects and their parameters with clients, executives, and software engineers.
  • Coordinate internal resources required to define the scope, allocate resources, set deadlines, layout communication strategies, and lead a client through go-live.
  • Encourage client engagement through interactions with varying levels of the client organization, from end users to executive sponsors.
  • Participate in and supervising each stage of the project.
  • Ensure each project stays on schedule and adheres to the deadlines.
  • Monitor project budget and ensuring the project adheres to the budget as closely as possible.
  • Determine and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
  • Track milestones, deliverables, and change requests.
  • Serve as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.
  • Deliver completed software products to clients and regularly checking the products’ performance.
  • Other responsibilities as assigned

What Will You Bring?

  • Bachelor’s degree required-Information technology, software development management, software engineering, computer science, or a related field preferred but not required
  • Proven experience in project management and software development.
  • Good working knowledge of project management techniques.
  • Excellent technical knowledge.
  • Good leadership, decision-making, and organization skills.
  • Strong attention to detail and multi-tasking skills.
  • Project Management Professional (PMP) a plus
  • Experience in the Criminal Justice field or Criminal Justice software industry a plus

What We Provide

At CivicEye, we celebrate our differences in an inclusive workplace designed to support the things that make us individuals. CivicEye is proud to be an equal opportunity employer, and we strongly encourage candidates from all different backgrounds and identities to apply. Each new hire allows us to bring in a fresh new perspective to further diversify our company for the benefit of our employees, products, and our community.

Employee Assistance Program, Paid time off (PTO), Floating Holidays, Medical, Dental, Health Care Flex Spending, Parental Leave, Voluntary Disability, Voluntary Life, Performance Bonus, Equity Participation Opportunities, and Culture as a Currency.  Free or discounted access to fitness programs, financial coaching, continuing education and more.

Do work that matters and makes a positive impact on millions of lives.

CivicEye Competencies

Competency Profile: Individual Contributor

Required Competencies:

  • Building Customer Loyalty
  • Adaptability
  • Managing Work
  • Contributing to Team Success
  • Effective Oral and Written Communication

Preferred Competencies:

  • Continuous Learning
  • Initiating Action
  • High Work Standards

Additional Information

Key Working Relationships

  • High Visibility to Executive Leadership Team 
  • Supports all organizational functions, Operations, Sales, Engineering, Marketing and Finance. 

Physical Demands

  • Sitting and standing for prolonged periods of time
  • Ability to lift or carry up to 20lbs at a time

Working Conditions

  • Ability to work seamlessly in both office and remote work environments

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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Job Category: Operations
Job Type: Full Time
Job Location: Charlotte Nashville Remote

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