RFP Specialist

Become a Part of the CivicEye Team

Headquartered in Charlotte, North Carolina, CivicEye delivers modern, easy-to-use cloud software for law enforcement and prosecutors that enhances daily workflows and improves community outcomes. The CivicEye platform includes Records, Digital Evidence, and Case Management solutions that reduce friction points within and across departments. CivicEye serves over 130 agencies across the United States.

CivicEye is experiencing explosive growth and recently established their headquarters in beautiful midtown Charlotte. To support this growth, the company is looking for an RFP Specialist to play an integral role in our responses to government bids. The RFP Specialist will report to the Revenue Operations Manager and work closely with Sales, Marketing, and Product teams acting as a project manager to prepare response drafts to match client requirements.

We value individuals who are creative, exceptional communicators, and have a track record of success and advancement.

Principle Duties & Responsibilities

  • Support the go-to-market process and sales organization by compiling formal responses for local and state law enforcement agencies and prosecutor’s offices
  • Coordinate RFx process with all applicable departments, compile and produce bid briefs, and conduct Go/No-Go meetings
  • Complete RFx in CivicEye branded template while meeting format requirements and deadlines
  • Identify opportunities for improvements in responses
  • Partner with marketing and product teams to ensure our products and services are best represented
  • Identify and register all RFx and bid opportunities through various platforms and channels
  • Maintain up to date connections with all bidding systems used within the geographical markets that the business is supporting
  • Maintain repository of standard content
  • Monitors trends and make recommendations on the most effective response approaches
  • Conduct in-depth market research in geographic areas that the business is supporting

Knowledge, Skills & Abilities

  • High orientation toward continuous improvement
  • High proficiency in Microsoft Office suite
  • A High attention to detail with an excellent editing and proofing ability
  • Excellent literacy skills, with an extensive vocabulary
  • Resourceful in gathering information
  • Strong proofreading ability
  • Able to navigate ambiguity and balance stakeholder needs
  • Solid time management and organization skills with a proven ability to handle multiple projects at once
  • Demonstrated ability to self-manage and multi-task
  • Cheerful and energetic with a professional presence, ample discretion and confidentiality, a positive attitude, and a willingness to go above and beyond
  • Excellent time management and organization skills including the ability to prioritize, support, and anticipate the needs of several managers with initiative and enthusiasm

Education & Experience

Required Education / Experience

  • BA Required

Preferred Education / Experience

  • 2 – 5 years’ experience in bid proposal or professional writing. Government bid experience a plus!

Company Benefits

At CivicEye, we celebrate our differences in an inclusive workplace designed to support the things that make us individuals. CivicEye is proud to be an equal opportunity employer, and we strongly encourage candidates from all different backgrounds and identities to apply. Each new hire allows us to bring in a fresh new perspective to further diversify our company for the benefit of our employees, products, and our community.

Employee Assistance Program, Paid time off (PTO), Floating Holidays, Medical, Dental, Health Care Flex Spending, Parental Leave, Voluntary Disability, Voluntary Life, Performance Bonus, Equity Participation Opportunities, and Culture as a Currency.  Free or discounted access to fitness programs, financial coaching, continuing education and more.

Do work that matters and makes a positive impact on millions of lives.

CivicEye Competencies

Competency Profile: Individual Contributor

Required Competencies:

  • Building Customer Loyalty
  • Adaptability
  • Managing Work
  • Contributing to Team Success
  • Effective Oral and Written Communication

Preferred Competencies:

  • Continuous Learning
  • Initiating Action
  • High Work Standards

Additional Information

Key Working Relationships

  • High Visibility to Executive Leadership Team 
  • Frequent interactions with marketing and operations teams
  • Strong customer relationships and the ability to promote a sought-after product/service

Organizational Chart

  • Reports to Revenue Operations Manager, no direct reports

Physical Demands

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift fifteen pounds at times
  • Must be able to travel

Working Conditions

  • Ability to work seamlessly in both office and remote work environments
  • May occasionally be exposed to loud sounds and distracting noise levels, such as from office equipment
  • Ability to travel up to 10% of the time

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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Job Category: Sales
Job Type: Full Time
Job Location: Charlotte

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